![]() Link to Microsoft support resource - " Open and use a shared mailbox in Outlook on the web" Once added, the Shared Mailbox folder will display in your folder list and you'll be able to select the Shared Mailbox email address when composing new emails (note that this is set up within Outlook itself). Once you've been granted access to a Shared Mailbox by your admin, you'll need to ensure that you've added the Shared Mailbox folder to Outlook. Since Shift is pulling in the browser version of your email client, using a Shared Mailbox in Shift is the same as if you were accessing through Outlook on the web from your native browser (e.g. How to Use a Shared Mailbox (Outlook) in Shift ![]() It's important to be cognisant of which is relevant to you, as Google and Microsoft have their own separate iterations of Shared Mailboxes. Shift supports any Gmail email hosted by Google as well as any Office 365 or Outlook email hosted by Microsoft. In contrast, a regular inbox has a direct log-in with a unique username/password, and only one user (you) has the ability to view received emails and send new ones. Once the correct access permissions have been set, the shared mailbox can be added through your own, regular, inbox. ![]() To access a Shared Mailbox, you must be granted access. Shared mailboxes do not have a specific username and password, thus there is no way to log into them directly. Do you have a shared or collaborative inbox that you'd like to access in Shift? This is possible! Keep reading this article to learn how.Ī Shared Mailbox is a single inbox that allows multiple users to monitor and send emails from a single email address □.
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